Refund Policy
We want you to absolutely love your So Dewy products. If something's not right, we're here to help!
Returns Policy
You can return a product within 14 days of receiving your order, provided:
- The product is unused and in its original packaging
- You have proof of purchase (order confirmation email)
- The product is not a sale or clearance item
How to Return
To start a return, email us at hello@sodewy.com with your order number and reason for the return. We'll send you return instructions within 24 hours.
Refund Process
Once we receive and inspect your returned item, we'll process your refund within 5–7 business days. The refund will be credited to your original payment method.
Damaged or Incorrect Items
Received something damaged or wrong? Please contact us within 48 hours of delivery with a photo and we'll sort it out ASAP — no questions asked! 💖
Allergic Reactions
All our ingredients are listed on every product label. If you experience any irritation, please discontinue use immediately and consult a healthcare professional. We recommend doing a patch test before first use.